Shipping policy
Shipping Policy
Processing & Delivery Times
All orders are processed within 1 to 3 business days. Once shipped, standard delivery takes 7 to 10 business days within the United States.
We currently only ship to addresses within the United States.
Shipping Confirmation
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages
Caliber is not responsible for packages that are lost, stolen, or damaged in transit. If you experience an issue with your delivery, we encourage you to contact the carrier directly using your tracking number.
For added peace of mind, we offer optional Shipping Protection at checkout. If you purchase Shipping Protection and your package is lost, stolen, or arrives damaged, contact us at trycaliber@gmail.com and we will work to make it right.
If you did not purchase Shipping Protection, we are unable to issue refunds or replacements for packages lost or damaged after leaving our facility.
Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, contact us immediately at trycaliber@gmail.com. We will do our best to correct it before the order ships, but we cannot guarantee changes once an order is in processing.
Contact
For any shipping questions, reach us at trycaliber@gmail.com or call +1 203-658-7345.